2.1.Support Services. We will (a) provide Our standard support for the Services to You at no additional charge, and (b) use commercially reasonable efforts to make the online Services available 24 hours a day, 7 days a week, except for: (i) planned downtime (of which We shall endeavour to provide at least 8 hours’ electronic notice and which We shall schedule, to the extent practicable, during the weekend between 6:00 p.m. Friday and 3:00 a.m. Monday GMT time), and (ii) any unavailability caused by circumstances beyond Our reasonable control, including, for example, an act of God, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labour problem , Internet service provider failure, Non-Learnerbly Application failure, or denial of service attack.

2.2.Protection of Your Data. We will maintain appropriate administrative, physical, and technical safeguards for protection of the confidentiality, integrity and availability of Your Data.

2.3.Those safeguards will include, but will not be limited to, measures for preventing access, use, modification or disclosure of Your Data by Our personnel except (a) to provide the Services and prevent or address service or technical problems, (b) as compelled by law in accordance with clause 6.3 (Compelled Disclosure) below, or (c) as You expressly permit in writing.

2.4.Learnerbly is a Data Controller registered with the Information Commissioner’s Office for the purpose of the Data Protection Act 2018 (Registration Number Z2720747). Learnerbly acts as a Data Processor on behalf of its Clients.

2.5.We will be responsible for the performance and conduct of Our employees and their compliance with Our obligations.

2.6.Learnerbly does not engage in Bribery, does not direct, authorise or knowingly permit any person who acts on its behalf or provides services to it, to engage in Bribery.